Ecommerce
Ecommerce Maintenance Services
We handle the technical side, updates, fixes, performance monitoring, and new features, so your team can focus on growth.
Leave your store tasks to us.
We maintain stores on the Shopify, Shopify Plus and Bigcommerce. Handling store tasks and routine updates to complex integrations, so you never have to worry about what's running under the hood.
Our Services
Our ecommerce maintenance services ensure your store operates smoothly with ongoing support, be it administrative or technical.
Technical Services
Technical Support
Comprehensive upkeep: platform updates, security patches, bug fixes, and code optimization. We keep your store running flawlessly.
Performance Optimisation
Boost speed, enhance user experience, and maximize conversions. We fine-tune your store for peak performance.
SEO Optimisation
Improve visibility, drive organic traffic, and climb search rankings. We optimize your store for SEO success.
Design Tasks
Leverage our award-winning UI/UX Design team to design new features and elements for your store. Always optimised for conversion.
Store Upkeep
Feature Research
Discover and implement the latest ecommerce features and tools. We keep your store ahead of the curve.
Store Tasks
Implement store changes, install and debug apps, and conduct performance reviews. We handle the technical store adjustments so you don't have to.
Competitor Analysis
We'll have a look at what the competition is doing, and help you stand out in that space.
Account Management
Dedicated support and clear communication. We provide weekly updates and strategic guidance to keep your store on track, and will always be just a text or email away.
Frequently asked questions
A task is any discrete piece of work — a bug fix, a content update, a minor feature change, a new section on a page. We scope tasks clearly upfront so there are no surprises.
Yes. We work with stores built by other agencies and in-house teams. We'll do a quick audit before onboarding to make sure we understand your setup.
Growth and Scale plans include priority support with response times within one business day. Starter plans are handled within two to three business days.
Yes — plans are flexible. You can upgrade, downgrade, or cancel with 30 days notice.
For larger one-off projects yes — but for ongoing store management a retainer is more cost-effective. Talk to us and we'll recommend the right approach.
Shopify, Shopify Plus, and BigCommerce. If you're on another platform get in touch and we'll let you know if we can help.
Need ongoing support?
Let's set up a support plan that keeps your store performing.
